How helpful were the helpful hardware folks in 2017?
Our brand stands for helpful and I can’t think of anything better than helping sick children and hurricane victims. In addition to the amazing charitable work that Ace retailers perform in their local communities all across the globe, the Ace Foundation is a great opportunity for us to band together to support our two national […]
Central Coast Ace Hardware Stores Celebrate ‘Small Business Saturday’
Locally Owned Retailers Encourage Neighbors to Shop Small Today, Ace Hardware, the retailer-owned cooperative made up of 4,100 locally owned and operated hardware stores across the nation, announces its participation in “Small Business Saturday.” On Nov. 25th, shoppers can head to their closest Central Coast Ace Hardware store to celebrate Small Business Saturday in Salinas […]
5 Ways Ace Hardware ‘Takes on the Big Guy and Wins’
Central Coast Ace Hardware with locations in Watsonville and Freedom are independently owned stores that continue to serve their communities. How does this compare to the big box retailers? In an article written for Forbes, customer service and experience expert Shep Hyken discusses how Ace Hardware stores stay competitive in an industry glutted with big boxes. […]
Ace Hardware ranks highest in customer satisfaction by J.D. Power 11 years in a row
The J.D. Power 2017 U.S. Home Improvement Retailer Satisfaction StudySM ranked Ace Hardware “Highest in Customer Satisfaction among Home Improvement Retail Stores” for the eleventh year in a row. Ace has been awarded this ranking by J.D. Power every year since the inception of the survey in 2006. The 2017 J.D. Power study is based […]