5 Ways Ace Hardware ‘Takes on the Big Guy and Wins’
Central Coast Ace Hardware with locations in Watsonville and Freedom are independently owned stores that continue to serve their communities. How does this compare to the big box retailers? In an article written for Forbes, customer service and experience expert Shep Hyken discusses how Ace Hardware stores stay competitive in an industry glutted with big boxes. […]
Ace Hardware ranks highest in customer satisfaction by J.D. Power 11 years in a row
The J.D. Power 2017 U.S. Home Improvement Retailer Satisfaction StudySM ranked Ace Hardware “Highest in Customer Satisfaction among Home Improvement Retail Stores” for the eleventh year in a row. Ace has been awarded this ranking by J.D. Power every year since the inception of the survey in 2006. The 2017 J.D. Power study is based […]